One of the most useful things we do is to automate tasks. Some of those tasks might be opening and closing tickets; others would be making a change on an endpoint that we want to behave in a specific way. We buy devices, or procure them, and we dispose of them when they’re out of date or broken. Between those tasks, we on-board and off-board the humans who use the devices. We make sure the devices meet our requirements. Much of what is expected of us wouldn’t be possible without teams of people running around looking at settings without software that helps us along the way. The tasks themselves, while we feel are pretty unique on Apple devices, are often similar across platforms. We’ll chat with Flora Walters in today’s episode about her journey, scope, and some of the tools that make her job possible in today’s episode.
Flora Walters - LinkedIn
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